Australian After Hours Doctors can partner with GP Clinics to offer an after hours services to patients.
Patients can access a home visit by telephoning their regular GP, the GP Practice will need to divert their telephone system during the After Hours period to: 1300 4663 37… just remember 1300 HOME DR
GP Practices will need to call the Office if they wish to inform us of any updated information in regard to any of their patients. GP organised visits for patients that may need urgent attention in the after-hours period can be arranged with our receptionist by telephoning (07) 3299 5265 during office hours if the call- centre is unattended or by Fax with an updated patient history sheet to (07) 3299 5262.
Home Visits are available during the defined after hour’s period
Monday to Friday 6pm till 8am overnight,
Saturday 12.00noon till 8.00am overnight
Sunday and Public Holidays 24 hours
Because of the driving time between visits there will often be a waiting time of up to 3 hours depending on the urgency of the call.
House calls are bulk billed provided the patient can supply a current Medicare or Veterans Affairs card. If patients do not have a current Medicare of Veterans Affairs Card, fees are applicable. All fees must be settled with the Doctor at the time of the visit.
Calls are triaged by suitably qualified and experienced staff and relayed to our doctors in the field. A Consultation Clinical report of each consultation is forwarded to the patient’s General Practitioner.
Medical phone advice is only provided by our doctors.
Recording of individual ‘patient specific’ management instructions for immediate access by our doctors ensures continuity of care for these special need patients.
Recording of specific Practice and/or GP instructions for immediate access by our Call Centre staff and doctors ensures that the service Australian After Hours Doctors provides aligns with the policies of our General Practice subscribers.
Access to essential practice information 24 /7 for patients and other health care providers, including opening hours and emergency contact details for the relay of critical health information.
To find out more about partnering with Australian After Hours Doctors, please call our head office on (07) 3299 5265 during office hours.